Contact Information
mailroom@gmu.edu
703-993-2690
https://printandmail.gmu.edu/mail/
The MailHub is the main destination for incoming and outgoing mail and parcels for all GMU students living on campus.We also provide a wide range of printing options from black and white printing to wide-format posters and banners.
Every student living on campus has the same address of 4450 Rivanna River Way; Fairfax, VA 22030, with each student receiving a unique four-digit mailbox number. Your student will keep that same code as long as they are living on campus.
To send your student mail, write their name as it is printed on their Mason ID and write perishable if needed. Did you know that mail is not delivered directly to the Mail Hub? Instead, it is delivered to the Fairfax Post Office, which is five miles away. Monday through Friday, mail is sorted at the Post Office and brought once a day to the Mason Mail Hub where it is sorted again. There are no deliveries on the weekends.
Students are notified via their Mason email account if they receive a package. Included in the email is a locker number and a code to access the locker. It is your student’s responsibility to retrieve their package within a reasonable period of time and not the Mail Hub’s responsibility to send reminder notices. Learn more about managing your packages at printandmail.gmu.edu/mail.
Students are not notified if they receive a letter. Each student has a file folder designated for them with received letters. Students must go the Mail Hub’s front desk and ask if they have received any letters. Important: If a family member sends their student a card with $20 in it, please notify the student and tell them to be on the lookout for the card. When students move out in May, many will realize they have letters dating back to August.
Please be kind and patient with the Mail Hub at the beginning of each semester. Many students are having packages mailed to them. The Fairfax Post Office and the Mail Hub, even with their full staff, are swamped dealing with the excessive amounts. Mail could be delayed up to two weeks at the start of each semester.
Here are the questions families frequently ask us:
When do students get a mailbox/address?
Students will be notified via email on Move-In day.
Will the student be notified when shipments arrive?
Yes, once shipments get processed by the mailroom, the students will be notified via email.
Would the mailroom accept shipments from FedEx, UPS, etc?
Yes, the mailroom is capable of receiving shipments from students from all carriers.
Setting Up Email:
- Students will need to set up their email as part of their Pre-Orientation Checklist. First, they'll set up their Patriot Pass account, then use that password to set up their George Mason Email Address.
- Information and Technology Services (ITS) has an instruction sheet on how to students can access their Office 365 email account for the first time.
